Privacy Policy
In this policy, the terms "Personal Information," "Personal Data," and "Retained Personal Data" refer to the definitions provided in Article 2 of the Act on the Protection of Personal Information (hereinafter referred to as the "APPI").
1. Purpose of This Privacy Policy by KIYAZA Resort Kamakura (hereinafter referred to as "the Facility")
This policy has been established to appropriately protect the personal information of guests who make reservations, use the facility, or make inquiries, and to provide useful information to our guests.
2. Handling of Personal Information
The company that operates this facility, KIYAZA RESORT Inc. (hereinafter referred to as "the Company"), is
responsible for the collection and handling of personal information.
The Company will handle personal information properly and carefully in compliance with all applicable laws
and regulations.
3.1 Collection of Personal Information
The Company collects personal information solely for the purpose of providing accommodation services, responding to inquiries, and offering information or introducing services related to the Facility or other facilities operated by the Company or its affiliates.
Information collected may include:
Name, gender, date of birth, nationality
Address, phone number, email address
Passport number, recent entry/exit records (including planned)
Intended length of stay
Credit card information
Guest feedback and service requests
Information disclosed through social media if you follow our official accounts
If personal information is to be collected for any purpose other than those listed above, the purpose will
be clearly stated in advance and collected only with your prior consent, and to the extent necessary to
achieve that purpose.
3.2 Use of Personal Information
The Company will use the personal information obtained through its operations for the following purposes:
- To provide accommodation services and related services, and process payment
- To provide useful information and contact the guest as needed
- To conduct surveys and gather feedback to improve services
- To inform guests about other services or facilities operated by the Company or its affiliates
3.3 Provision of Personal Information and Data to Third Parties
The Company may provide personal information or data collected from guests to third parties such as
contractors when necessary to achieve the purposes listed in section 3.1.
We may also disclose information if required by law enforcement authorities, prosecutors, courts, bar
associations, or other similarly authorized organizations.
Upon request, the Company will suspend the provision of identifiable personal information or personal data
to third parties.
(Note: This may result in the inability to use the Facility.)
3.4 Disclosure of Retained Personal Data
If a guest requests notification of the purpose of use, disclosure, correction, suspension of use, etc., regarding retained personal data that can identify the individual, please contact the Facility in accordance with the APPI.
3.5 Contact Regarding the Handling of Personal Information
Please contact us via the inquiry form on the official website of the Facility.
4. Implementation of Safety Measures for Personal Information
The Company will comply with relevant laws and regulations, and will ensure that employees and contractors are fully aware of the importance of personal information protection.